Shipping & Deliveries
Hello.... wow, strange times out there aren't they.
If you're looking at this page then you probably want more information about what we offer in terms of delivery.
Hopefully all the information you need is outlined below but if you can't find the answer to any of your questions then please drop us an email us here and we’ll get back to you sharpish.
Good news .... we are currently shipping as normal, in spite of COVID-19. If there be any delays we promise to be in touch.
Oh .. LAST ORDER DATES FOR CHRISTMAS using UK delivery services** are Friday 18th December
Last Order Dates for Christmas:
- Standard Delivery – Friday 18th December
- Next Day Delivery – Friday 18th December
Depending on how quickly you want to get your hands on your goodies we are able to offer a number of delivery options for you to choose from.
For all our delivery services we currently use Royal Mail but check back for additional services as we grow and are able to offer more.
FREE Standard UK Delivery on orders over £100
(Channel Islands & Isle of Man Excluded)
Standard UK Delivery £3.95
We use Royal Mail 48 Tracked. Please allow 3-5 working days from date of order.
First Class Delivery - £5.95
We use Royal Mail 24 Tracked. Please allow 2-3 working days from date of order.
Next Day Guaranteed Delivery - £9.95
We use Royal Mail Special Delivery for guaranteed delivery by 4pm the following day. Please note that orders placed after 12pm (Monday – Friday excluding Bank Holidays) will be posted the following day.
Although the world is our oyster (or we like to think it is) unfortunately we aren't able to offer international delivery to all four corners.
We’d like to but, for now, if your country isn’t listed at checkout then you may have to wait a little longer (or move house!)
Customs duties and taxes vary from country to country and may be due on receipt.
FREE Standard Europe Delivery on orders over £180
We use Royal Mail Tracked (plus your local mail service). Please allow 10-14 days for delivery from date of order.
Standard Europe Delivery - £15
REST OF WORLD
International Worldwide Courier - £39
We use DHL for this service. Please allow 3-5 working days for delivery from date of order.
Weight If the total weight of a parcel is over 2KG, an extra shipping fee may be charged. This is unusual & we will contact you separately if the total weight exceeds 2kg.
Import Duty Charges may apply for deliveries outside of the EU & are the responsibility of the customer. If you are unsure whether these duties or other taxes, fees or charges might apply to your order, you should contact your local tax or customs authorities.
Order Details Customers are responsible for providing correct contact number, email address & postal address inclusive of postcode. Unfortunately we cannot take responsibility if the delivery address you provide is incorrect.
** the last date for international orders is 14th December