Shipping & Deliveries
Hello
If you're looking at this page then you probably want more information about what we offer in terms of delivery.
Hopefully all the information you need is outlined below but if you can't find the answer to any of your questions then please drop us an email us here and we’ll get back to you sharpish.
We are currently shipping as normal and hope that a return of COVID-19 doesn't affect us. If there are any delays we promise to be in touch.
At the moment we send all our parcels using Royal Mail Tracked 48® for which you will get a tracking number and e-mail confirmation from Royal Mail.
UK
FREE Standard UK Delivery on orders over £100
(Channel Islands & Isle of Man Excluded)
Standard UK Delivery £5
We use Royal Mail 48 Tracked. Please allow 3-5 working days from date of order.
INTERNATIONAL
Although the world is our oyster (or we like to think it is) unfortunately we aren't able to offer international delivery to all four corners.
We’d like to but, for now, if your country isn’t listed at checkout then you may have to wait a little longer (or move house!)
Customs duties and taxes vary from country to country and may be due on receipt.
EUROPE
FREE Standard Europe Delivery on orders over £200
We use Royal Mail Tracked (plus your local mail service). Please allow 10-14 days for delivery from date of order.
Standard Europe Delivery - £15
REST OF WORLD
International Worldwide Courier - £39
We use DHL for this service. Please allow 3-5 working days for delivery from date of order.
IMPORTANT INFORMATION:
Weight If the total weight of a parcel is over 2KG, an extra shipping fee may be charged. This is unusual & we will contact you separately if the total weight exceeds 2kg.
Import Duty Charges may apply for deliveries outside of the EU & are the responsibility of the customer. If you are unsure whether these duties or other taxes, fees or charges might apply to your order, you should contact your local tax or customs authorities.
Order Details Customers are responsible for providing correct contact number, email address & postal address inclusive of postcode. Unfortunately we cannot take responsibility if the delivery address you provide is incorrect.